Legal

    Privacy Policy

    Your privacy matters to us. This policy explains how Advance RE Services collects, uses, and protects your data.

    Effective Date: 03/02/2026

    Privacy Policy for Advance RE Services

    At Advance RE Services ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.advancedreservices.com, engage our services, or interact with us online or offline. This policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

    1. Information We Collect

    We collect information that identifies, relates, or could reasonably be linked to you ("personal information"). The types of data we collect depend on how you interact with us.

    Information You Provide Directly

    • Contact Information: Name, email address, phone number, mailing address when you request a quote, schedule a service, or contact us.
    • Service-Related Information: Details about your property or service needs shared during booking or communication.
    • Payment Information: Credit card details or billing information when you pay for services (processed securely through third-party payment processors).

    Information Collected Automatically

    • Website Usage Data: IP address, browser type, operating system, pages visited, time spent on our website, and referral URLs collected through cookies and similar technologies.
    • Device Information: Device identifiers, mobile network information, or location data (when enabled).

    Information from Third Parties

    • Information from business partners or affiliates.
    • Information from public records or online sources relevant to our services.

    SMS Communications

    By providing your mobile phone number and opting in through our website or other approved methods, you consent to receive SMS text messages from Advance RE Services. These messages may include appointment reminders, inspection updates, customer support, account notifications, and occasional marketing or promotional communications.

    Message frequency may vary depending on your interactions with us. Message and data rates may apply based on your mobile carrier and plan.

    You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly.

    SMS consent is not shared with third parties or affiliates for marketing purposes. We use your phone number solely to provide the communications you have requested or agreed to receive.

    2. How We Use Your Information

    We use your information to:

    • Provide and manage our services, including scheduling, inspections, reporting, and follow-up communications.
    • Process payments and maintain billing records.
    • Respond to inquiries and appointment requests.
    • Improve our website and services through analytics and customer feedback.
    • Send marketing communications where permitted or with your consent.
    • Comply with legal obligations and enforce our agreements.

    Our legal bases for processing under GDPR include:

    • Contract
    • Consent
    • Legitimate Interest
    • Legal Obligation

    3. How We Share Your Information

    We do not share your personal data with third parties for marketing or promotional purposes. Your mobile phone number, opt-in consent, and other personal information remain confidential.

    We may share information only with:

    • Trusted service providers that assist in delivering our services.
    • Contractors or business partners directly involved in providing requested services.
    • Legal authorities when required by law.
    • Successor organizations in the event of a merger, acquisition, or sale of assets.

    We do not sell your personal information.

    4. Your Privacy Rights

    Depending on your location, you may have the right to:

    • Access your information.
    • Correct inaccurate information.
    • Request deletion of your information.
    • Opt out of marketing communications.
    • Restrict or object to processing.
    • Receive your data in a portable format.
    • Exercise your CCPA rights regarding personal information.

    To exercise your rights, contact us:

    We will respond within the timeframes required by applicable law.

    5. International Data Transfers

    Advance RE Services is based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed within the United States or other countries where our service providers operate. Appropriate safeguards are implemented to protect your information.

    6. Data Retention

    We retain personal information only as long as necessary.

    • Service records: Duration of the customer relationship plus seven (7) years.
    • Website analytics: Up to two (2) years.
    • Marketing information: Until you unsubscribe or withdraw consent.

    Information is securely deleted or anonymized when no longer required.

    7. Cookies and Tracking Technologies

    We use:

    • Essential Cookies
    • Analytics Cookies
    • Marketing Cookies (where permitted)

    You may manage cookie preferences through your browser settings.

    8. Security Measures

    We maintain appropriate administrative, technical, and physical safeguards to protect your personal information, including encryption, secure servers, and access controls. While we strive to protect your information, no transmission over the internet is completely secure.

    9. Children's Privacy

    Our services are not intended for children under the age of 13 (or 16 where applicable). If you believe a child has provided personal information, please contact us immediately.

    Email: bill.iwanicki@advancedreservices.com

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

    11. California Residents (CCPA)

    California residents may request:

    • Disclosure of collected information.
    • Information regarding how personal information is used.
    • Confirmation that we do not sell personal information.
    • Protection against discrimination for exercising privacy rights.

    12. European Union (GDPR)

    Residents of the European Economic Area may exercise their rights under the GDPR and may file a complaint with their local supervisory authority if necessary.

    13. Canada (PIPEDA)

    We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) by collecting, using, and disclosing personal information only with appropriate consent and for identified purposes.

    14. Changes to This Policy

    We may update this Privacy Policy from time to time. Any significant changes will be posted on our website along with the updated effective date.

    15. Contact Us

    If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

    Copyright © 2026 Advance RE Services. All Rights Reserved.

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